Technical Support

Pixel Controllers 8

• Pixelator Mini (70067)
• Octo Mk2 (71521)
• Pixel Controllers: Merge Input Universes
• Pixel Controllers: Mixing different Pixel Controllers on the same project
• Pixel Controller: Pixel Grouping

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ELM 12

• ELM license
• What is LED mapping?
• What types of lights can I control with ELM?
• Output Protocol
• Recommended computer specs for ELM

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Pixel: General Knowledge 7

• Pixel: What are Pixel LEDs?
• Pixel: Power Supplies
• Pixel: Troubleshooting Installations
• Pixel: Can the PWM Rate be adjusted
• Pixel: Pixel Strip vs Pixel Dots

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Pixel Strip 8

• Pixel Strip
• Pixel Strip: Why choose ENTTEC Strip?
• Pixel Strip: Maximum Length Factors
• Pixel Strip: Cutting, Soldering and Connectors
• Pixel Strip: Suitable Mounting Surface

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Smart PXL 1

• SmartPXL Construction

S-Play (70092) 27

• Configuring a micro SD card for the S-Play
• TypeError: Load Failed
• DALI & DALI2 system
• Fatal Engine Error
• System Specification

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DMX Basics 7

• DMX Basics: DMX512
• DMX Basics: Universe
• DMX Basics: Addressing your fixture
• DMX Basics: 8-bit vs 16-bit control
• DMX Basics: Signal Loss

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eDMX (Art-Net / sACN) & Networking 18

• Networking: Connecting to Web Interface
• Networking: Change IP address (macOS)
• Networking: Change IP address (Windows)
• Networking: Web interface troubleshooting
• Networking: Bandwidth Planning

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eDMX>DMX - DIN Ethergate (71030) 0

eDMX>DMX- ODE Mk3 (70407) 1

• Disable RDM on ODE Mk3 to Stop Lights Flickering

eDMX>DMX - Storm 10 (70057) 1

• Storm10: DMX output only

Splitter: D-SPLIT (70578 & 70579) 2

• D-Split: Chaining Devices
• D-Split: Merge multiple DMX sources

Splitter: DIN-RDS4 (72004) 3

• DIN RDS4: Chaining Devices
• DIN RDS4: Latency allowance
• DIN RDS4: Refresh Rate

USB>DMX 8

• USB>DMX: Compare ENTTEC's DMX USB devices
• USB>DMX: Compatible USB Software
• USB>DMX: Input & Output
• Install FTDI Drivers
• Latency on USB to DMX Product

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USB>DMX: Open DMX USB (70303) 2

• Open DMX USB: Windows software not recognizing device
• Open DMX USB: macOS software not recognizing device

USB>DMX: DMX USB Pro (70304) 5

• DMX USB Pro: RDM
• DMX USB Pro API
• DMX USB Pro: LED Status Indicator
• Windows: Software not recognizing DMX USB Pro
• MacOS: Software not recognizing DMX USB Pro

CVC4 (73926) 10

• Behaviour on DMX loss
• Calculating the maximum length of LED strip a CVC4 can control
• Chaining multiple CVC4s
• Changing the CVC4's start address
• CVC4 Heat Dissipation

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EMU 7

• EMU Licensing
• MIDI
• Audio Input
• DMX USB Pro/Art-Net Troubleshooting
• Configuring EMU with Ableton

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Legacy Products 40

• Legacy Product Documentation and Firmware
• RDM Kit range (70511/70531/70532/70533/70534): Legacy Product
• DMXIS (70570): Legacy Product
• Open DMX Ethernet Mk1 ODE (70305/70306): Legacy Product
• ODE Mk2 (70405/70406)

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DMX USB Pro Mk2 (70314) 8

• DMX USB Pro Mk2: DB-15 breakout
• DMX USB Pro Mk2: Status LED
• DMX USB Pro Mk2: Error Mode
• DMX USB Pro Mk2 API
• DMX USB Pro Mk2: MIDI Functionality

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D-Pro (70573 & 70571) 8

• Assign multiple buttons or sliders to midi notes
• Create a new fixture in D-Pro
• Editing a D-Pro show offline
• Integrate tempo into cuelists
• D-Pro License

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